How It Works

A clear, transparent process from start to finish

Every engagement follows the same five-stage process — designed to be straightforward, collaborative, and focused on results.

The Five Stages

How every engagement is structured

Stage 01·1–2 weeks

Discovery

Understanding your business

We start by learning everything relevant about your business — your services, target audience, geographic area, competitive landscape, and current social media presence. This stage is about listening, not assuming.

Client provides

  • Business overview and services
  • Target audience description
  • Existing brand materials
  • Access to current social accounts
  • Business goals and priorities

We handle

  • Discovery questionnaire
  • Account audit
  • Competitor research
  • Audience analysis
  • Platform assessment

Getting Started

What onboarding looks like

Onboarding is straightforward. Here is what you need to provide and what happens at each step before management begins.

Discovery questionnaire completed

Riveora Media sends a short questionnaire about your business, audience, and goals.

Social media account access granted

You provide access to the accounts we will be managing.

Brand materials shared

Any existing logos, brand colors, or guidelines you have.

Strategy reviewed and approved

You review the content strategy before we begin creating content.

First content calendar approved

You approve the first month of planned content before publishing begins.

Common Questions

Frequently asked questions

Ready to Start

Start with a free strategy call

We'll discuss your business, your current social media presence, and what a realistic plan looks like for your goals.